Privacy Policy
This Privacy Policy explains how Toy Restoration Courses (the “Site”) handles personal data, cookies, communications, and security. It is intended to be transparent, readable, and actionable. If you have questions, contact us using the details at the end of this page.
Data We Collect
We collect information you choose to provide and limited technical data required to operate and improve the Site. We aim to collect only what is necessary for the purposes described below.
Categories of data
- Contact details: name, email address, phone number (if provided), and message content when you contact us.
- Account-related data (if applicable): basic identifiers needed to create or manage an account.
- Preference data: theme choice (dark/light), cookie consent status, language or interface preferences.
- Usage and device data: approximate usage metrics such as page views, referrer, browser type, device type, and coarse location derived from IP (where available). We do not intentionally build detailed profiles.
We do not intentionally collect sensitive personal data (e.g., government IDs, precise geolocation, biometric data, health data). Please do not submit sensitive information through forms.
Where Data Comes From
We obtain data from:
- You, when you submit a form, send an email, or share details to request information about courses.
- Your device/browser, when it communicates with our website (e.g., IP address, user agent).
- Cookies/local storage set by the Site to remember your preferences and consent choices.
How We Use Data
We use personal data for the following purposes:
Customer support
Respond to inquiries, provide course information, and follow up on requests you initiate.
Site operations
Maintain core functionality, prevent abuse, diagnose errors, and ensure continuity of service.
Improvements
Understand which pages are useful and improve content quality, navigation, and course materials.
Communications
Send relevant updates only when you opt in or when needed to respond to your request.
We do not sell your personal information. We do not use your data to make decisions producing legal or similarly significant effects based solely on automated processing.
Legal Bases (Where Applicable)
Depending on your location, our processing may rely on one or more legal bases, including:
- Consent: for optional cookies or marketing emails where required.
- Contract: to provide services you request or to take steps at your request.
- Legitimate interests: to operate, secure, and improve the Site in a balanced way.
- Legal obligation: where we must retain or disclose information to comply with applicable law.
Data Retention
We retain personal data only as long as necessary for the purposes described in this policy, unless a longer retention period is required or permitted by law.
- Messages and inquiries: generally kept for as long as needed to resolve your request and maintain reasonable records.
- Preference data: kept until you clear your browser storage or change your settings.
- Security logs: may be kept for limited periods to detect and prevent abuse.
Security
We implement reasonable technical and organizational safeguards designed to protect information from unauthorized access, alteration, disclosure, or destruction.
- Access controls and least-privilege principles for internal tooling.
- Monitoring for suspicious activity and basic abuse prevention measures.
- Regular review of data flows and the continued necessity of collected data.
No method of transmission or storage is 100% secure. Avoid sending sensitive information in contact forms or emails.
Your Choices & Rights
Depending on your jurisdiction, you may have rights regarding your personal data. Where applicable, you can request:
- Access to the personal data we hold about you.
- Correction of inaccurate or incomplete data.
- Deletion of certain data, subject to legal exceptions.
- Restriction or objection to certain processing.
- Withdrawal of consent where processing relies on consent.
To submit a privacy request, contact us using the information in the Contact section. We may ask for verification to protect your information.
Children’s Privacy
The Site is not directed to children under 13 (or the age defined by local law), and we do not knowingly collect personal information from children. If you believe a child has provided us personal data, please contact us so we can take appropriate steps.
International Transfers
If you access the Site from outside the country where our servers or service providers are located, your information may be processed in those locations. We take steps designed to ensure an appropriate level of protection, consistent with applicable law.
Policy Changes
We may update this Privacy Policy to reflect changes in our practices, technologies, or legal requirements. When we update it, we will revise the effective date at the top of this page.
Contact
For privacy requests or questions, contact:
If you are contacting us about a request, include enough detail to help us identify relevant data (e.g., the email address used to contact us) and describe what you would like to do (access, delete, correct, etc.).